Our Terms and Conditions

DELIVERY

The postage will depend on the weight and the amount of books ordered. We will try to ship your order the (working) day after we've received it, using New Zealand Post and Castle Parcels for our deliveries in New Zealand and the services of our distributor in Australia. Until further notice we won't ship books outside these two countries.

GOODS AND SERVICES TAX (GST)

For orders delivered to addresses within New Zealand, Goods and Services Tax (GST) of 15% will be charged.
For orders delivered to addresses outside of New Zealand, the order will be free of GST.

PRICING

All prices on our website are in New Zealand Dollars (NZD) and all invoices to our customers will be in that currency.

BUSINESS TRADING NAME

The name that will appear on your statement will be BOOK ISLAND.

RETURN AND REFUND POLICY

Any refunds are made less courier or postal charges. Refunds will only be given on books returned within 14 days of receipt. Please email or call us for further details.

GOVERNING LAW

These terms and conditions are governed by and shall be construed in accordance with the laws of New Zealand.